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1. Why have I received a survey from BSI?

The Illinois Environmental Protection Agency (IEPA) regulations require the Village to survey all water customers regarding the use of backflow prevention devices every 2 years. The Village will be surveying non-residential customers in even years (starting with 2016) and residential customers in odd years (starting with 2017). BSI is sending this required survey on behalf of the Village of Wheeling. The survey may be returned in the pre-addressed and pre-posted envelope, or responders may access BSI Online to answer via the internet.

2. What is the Backflow Prevention Program and why do I need a Backflow Device?

The Backflow Prevention Program is a requirement of the Safe Drinking Water Act (1974, amended in 1986 and 1996), which was written to protect human health from contaminants in drinking water and to prevent contamination of existing groundwater supplies. The Act, as amended, requires the installation and maintenance of an approved backflow prevention assembly at the water service connection whenever a potential hazard is determined to exist in a customer’s system. Without proper protection devices, cross connections can occur.

For more information, see our Backflow Prevention FAQs.

3. Do I need a permit to pave my driveway, sidewalks, service walks and patios?

Yes, you may apply for this permit at the Community Development Department. A copy of the plat of survey of the subject property and a cost estimate from your contractor are required. The permit fee is $33. Contractors are required to post a
$10,000 surety bond with the Village. Homeowners acting as their own contractor must post a parkway restoration deposit check in the amount of $1,000 as guarantee that any public right-of-way damage resulting from the construction will be restored upon completion of the work. If no damage is incurred, the deposit will be returned in the full amount.

4. How do I determine if my property is located within a Special Flood Hazard Area (flood zone)?

An official determination by the Village will be made upon receipt of an Application for Floodplain Map Determination by the Community Development Department. Applications are available at both departments. Maps are available for public viewing at the Village Hall, Community Development Department (2 Community Boulevard), and Indian Trails Public Library (Reference Department, 2nd floor). The fee for this service is $33. For more information call 847-459-2620. You can also download the application (PDF).