Does the Fire Department perform lock-outs?

Typically, lock-outs are not an emergency situation and are more of an inconvenience.  As such, the Fire Department does not typically handle lock-outs and individuals should contact a locksmith, landlord, or property manager for assistance.  Only in very extreme circumstances where a possible emergency may exist will the Fire Department respond to requests involving lock-outs.  Any property damage as a result of the Fire Department attempting to resolve a lock-out situation are solely the financial responsibility of the property owner and/or tenant. 

Show All Answers

1. What hospitals do the Fire Department ambulances transport emergency medical patients to?
2. Is there a fee charged for emergency medical and/or ambulance service?
3. How do I obtain a copy of a fire report or ambulance report?
4. Why does a fire engine respond on ambulance calls?
5. How often should I replace my smoke detectors or carbon monoxide detectors?
6. Is open burning of landscape waste allowed in the Village of Wheeling?
7. Does the Fire Department perform lock-outs?
8. Are barbecue grills allowed on balconies in apartment or condominium complexes?
9. What does "ISO Class 2" mean on the side of the Fire Department’s vehicles?
10. How do I obtain a fire hydrant flow test for my project?
11. Does the Fire Department have volunteer/paid-on-call firefighter positions?
12. Does the Fire Department provide Cardio Pulmonary Resuscitation (CPR) training?
13. Does the Fire Department conduct Fire Station tours?
14. Does the Fire Department trade, swap, or sell patches, t-shirts, etc.?