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Yes, the current fee is based upon an average of regional ambulance rates and varies based upon the complexity of the medical services provided. Patients who refuse service and are not transported to a local hospital are not charged for service. Fees are charged for individuals who utilize the Fire Department's services for invalid assists (ex. lifting off of the floor) and have no medical basis for their call for service.
A third party billing company, hired by the Village of Wheeling, handles billing for ambulance service. Medicare and/or private insurance payments are accepted as payment for all charges and collection of individual deductibles are waived.
For more information, contact the Fire Department at 847-459-2662.
Each fire department in the country is evaluated by an independent agency known as the "Insurance Services Organization (ISO)." This evaluation takes into consideration the department’s equipment, staffing levels, communications network, training, and water supply system. Based upon points obtained in all areas of the evaluation, the fire department is then placed in one of 10 categories with a "Class 1" being the best. Based upon the category assigned, fire insurance rates are then determined.
The Wheeling Fire Department's Class 2 rating places the department in the top 3 1/2% of all fire departments nationwide. Wheeling’s Class 2 rating is extremely good and homeowners, as well as local businesses, resulting in relatively low fire insurance rates. Residents and businesses are encouraged to discuss the fire department's ISO rating with their property insurance company to make sure they are getting all the premium discounts they deserve. The Fire Department was last evaluated and classified by ISO in 2017.